Privacy policy

This privacy notice explains what to expect from us regarding your personal information.

Contact Details

Email: info@thepadelrally.com

What Information We Collect, Use, and Why

We collect and use personal information to provide services and goods, including delivery, as well as for service updates and marketing purposes:

  • Names and contact details

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. Our lawful bases for processing personal data are as follows:

  1. Consent: We obtain your permission after providing all relevant information.

    • You can withdraw your consent at any time.

    • All your data protection rights may apply, except the right to object.

You can find more information about lawful bases on the ICO’s website.

Your Data Protection Rights:

  • Right of Access: You can request copies of your personal information and details about its source and sharing. Some exemptions may apply.

  • Right to Rectification: You can ask us to correct or complete inaccurate personal information.

  • Right to Erasure: You can request that we delete your personal information.

  • Right to Restrict Processing: You can ask us to limit the use of your personal information.

  • Right to Object: You can object to the processing of your personal data.

  • Right to Data Portability: You can request the transfer of your personal data to another organisation or to yourself.

  • Right to Withdraw Consent: You can withdraw your consent at any time.

We will respond to your requests without undue delay and within one month. To exercise your rights, please contact us using the details above.

Where We Get Personal Information From

  • Directly from you.

How Long We Keep Information

We retain your personal information for three years from the date of your last interaction with us. After this period, we securely delete or anonymise the data unless we are required by law to retain it for longer.

How to Complain

If you have concerns about how we use your personal data, please contact us using the details at the top of this notice.

If you remain dissatisfied, you can complain to the Information Commissioner’s Office (ICO):

Address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline Number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last Updated: 6 January 2025